Apple Watch not working if worn with a wetsuit, screen shutting down, or not working if Health not authorized

Written by Massimiliano Picchi
Updated 1 month ago

Sometimes the app doesn't remain on screen or not recording well. It can be because wearing on top of a wetsuit or Health authorization is not activated (for privacy reasons).

In this case, it is needed to switch off a setting called Wrist Detection.

Also, be sure to follow these instructions:

https://waterspeed.crunch.help/en/something-is-not-working/always-on-screen-not-working-on-apple-watch

https://waterspeed.crunch.help/en/issue-with-hr-and-calories/heart-rate-or-calories-are-not-working

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