Challenges: Rules and Guidelines

Written by Massimiliano Picchi
Updated 1 month ago

Our challenges are designed to inspire, motivate, and celebrate your achievements.

Check the list of available Challenges, in the Diary and join the one you like to participate in. Please, check the type of accepted sports inside the Challenge and the Start/End date. Also, read carefully the rules, Terms, and Privacy Policy.

Data can be uploaded automatically (when you save an activity by the phone, by Garmin, or by Apple watch), or manually from the Activity page. This upload always needs time and will be effective once the full Activity data is uploaded to our Cloud.

To ensure everything runs fairly and enjoyably, we have established a set of rules and guidelines. Please read them carefully before participating in a Challenge.

General

1. Participation: Anyone with a Waterspeed account can participate in the Challenges. Make sure your account is up-to-date and your profile information is accurate.
2. Challenge Period: Each Challenge has a specific start and end date based on each participant’s local time zone. Activities outside this period do not count towards the Challenge.
3. Activities: All activities uploaded to the Waterspeed app count towards the Challenges. Ensure your app is set up correctly and your activity is properly synchronized. You can also manually upload it from the Activity page.
4. Activities logged during the Challenge must be uploaded to Waterspeed no later than 24 hours after the Challenge ends.

Participant Rules

1. Honesty and Integrity: Participants must record their activities honestly and accurately. The use of motorized vehicles or other unfair means is strictly prohibited.
2. Safety First: Always ensure your own safety and that of others during activities. Do not take unnecessary risks to complete a Challenge.
3. Read specific Challenge-rules inside the challenge you are joining.


Points System

1. Leaderboard: The leaderboard is updated daily. Note that it may take several hours for your activity to be displayed.
2. Prizes and Rewards: Some Challenges offer prizes or rewards. Details will be clearly stated in the Challenge description.
3. Time-based Challenges: For time-based Challenges, only the total active time is counted. Breaks are not included.
4. Every Challenge will show the goal and the purpose of the challenge (eg. total distance performed in a period, Max speed reached in a period, live race against other participants, etc.)


Code of Conduct

1. Respect: Treat other participants with respect. Insults, bullying, or other inappropriate behavior will not be tolerated and may result in disqualification.
2. Feedback and Complaints: If you encounter any issues or wish to provide feedback, please contact our customer service via: Settings→ Chat with Support.

Disqualification and Exclusion

1. Violations: Violation of any of these rules may result in disqualification from the Challenge and possibly exclusion from future Challenges.
2. Waterspeed Decisions: All decisions regarding the interpretation of these rules and the awarding of prizes are final and binding.
By participating in Waterspeed Challenges, you agree to these rules and guidelines. We wish you the best of luck and lots of fun during your participation!

For more information or to sign up for a Challenge, please reach us: Settings→ Chat with Support

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